Take-Two Interactive Software Privacy Policy

Last Update: 4 April 2020

Take-Two Interactive Software, Inc., and its subsidiaries that make up the Take-Two Interactive group of companies (collectively "Take-Two," “we,” “us” and “our”), is a leading developer, publisher and marketer of interactive entertainment. This Privacy Policy explains our data practices for the products, services, and websites (collectively the "Services") that we offer to consumers.

Scope of this Policy and Who We Are

Take-Two includes labels and divisions that are part of Take-Two, such as Rockstar Games, 2K, Private Division, Social Point, and Ghost Story Games. This Privacy Policy applies to all Take-Two labels and divisions. Please read this Privacy Policy carefully.  The Services also are subject to our Limited Software Warranty and License Agreement (“EULA”), Terms of Service, and any other policies included in our Services. This Privacy Policy supplements privacy disclosures provided with your software product and from your console manufacturer.  

  • Take Two Interactive Software Europe Limited is the data controller responsible for information for Services offered by Take-Two Interactive, Rockstar Games, 2K, Private Division, or Ghost Story Games to individuals in the United Kingdom (UK), European Union (EU), European Economic Area (EEA), or Switzerland, which it offers from the UK. 

  • Social Point S.L. is the data controller responsible for information for Services offered by Social Point, which it offers from Spain. 

This Privacy Policy does not apply to personal information collected from job applicants. Please see our job applicant privacy policies as follows:

Information We Collect and Our Lawful Bases for Processing

You provide us with information directly, such as when you set up an account with us.  We also collect information about you and your activity when you use our Services – whether through gaming consoles, computers, mobile devices, in-game applications, software platforms, third party social or gaming networks. We may use online tracking, such as cookies and similar technology, to collect information, when you share in-game content with friends, or connect to our Services, and we collect information from third parties (such as advertising networks and external business partners).  

The types of information that we collect depend on how you use the Services and interact with us. You can control the personal information we collect from you unless we need it for the requested activity (e.g., to provide the Services you’ve requested or purchased, to confirm who you are, or to participate in an event). We will let you know when information is necessary.  

Cookies and Similar Technology

Cookies are very small text files that companies place on your device when you visit or use some sites, applications, or other web-based services to help identify a computer, browser, or device. We use cookies, web beacons, Internet log files, and similar tracking technologies (ours and from third-party providers) to allow our Services to function; maintain your preferences and settings; provide enhanced features; analyze how users use our Services; combat fraud; prevent violations of our EULA and policies; and to provide you with targeted advertising based on your interests.  If you choose to provide us with information, it may be linked to the information collected by cookies and similar technologies including advertising cookies. Our system may not respond to Do Not Track requests or headers from some or all browsers. The Manage Your Account, Communications, and Data section below provides additional information about our use of cookies and similar technologies and your ability to manage cookies  You may also use the cookie preference tool, where available, or visit the cookie policy posted on the Service for more information.

How We Use Information

We use the information we collect from and about you within Take-Two for a variety of business purposes including to: provide the Services; fulfill orders and requests; analyze and improve our Services and our business; communicate with you; respond to questions or technical problems; develop internal marketing and demographic studies; provide support and security for our products; and as more fully described in this Privacy Policy. 

We also use your information within Take-Two for commercial purposes, including: send you and similar consumers direct marketing and online / social media advertising from Take-Two and our business partners, including use of  demographic information; for other purposes identified when you provide your information; or otherwise with your permission. We may further use your information as permitted by law.

If you participate in open communities, such as online gaming sessions and social networking services, we automatically post certain information, such as your user name or ID and gameplay statistics, within the game, on social networking services, on our Services, or on specialized game sites.  If you participate in tournaments or other online game events, we must publicly post your information. We also use automated means to monitor gameplay to ensure that you and others use our Services in accordance with applicable policies, including our EULA and Terms of Service. If we find that you have breached our Terms of Service or other applicable policies, this could lead to your temporary or permanent exclusion from the Services.

When We Share Information

As detailed in this Privacy Policy, we share your information with our vendors that perform support and other services in connection with the Services; advertising service providers and advertising partners that enable us to conduct and display advertising on the Services and third-party sites, mobile applications, or social media services; and with third parties for collaborative offerings, legal and safety purposes, in connection with the sale or transfer of a business or asset, for use in aggregate or anonymous form, and for other purposes with your permission.

Manage Your Account, Communications, and Data

We provide several options for you to manage your Service account, communications you receive from us, and how we use your information. These include through the settings in your Service account; utilizing email unsubscribe and deletion tools; opting out of interest-based ads; and, depending on your location, making a data request or exercising your right to object to our use of your personal information. This can include, in some countries, a right to object to our use of your data.  Additional information about California user rights are available in the Your California Privacy Rights section below. 

Your California Privacy Rights

This section provides information for California residents. Take-Two may require proof of California residency before responding to requests made under this section.

Data Retention

We retain your information while your account is active, as needed to provide you Services, or to administer our Services. If you wish to cancel your account or request that we no longer use your personal information to provide Services to you, contact us as identified in the Manage Your Account, Communications, and Data section above. If your account is inactive, we will maintain your account for the length of time for which we reasonably expect you to reengage with our Services. After such period, we will delete personal information, including your email address and log-in credentials, and you may no longer be able to access your account. We will notify you before we delete your account information so that you have the opportunity to keep your account active. We may still retain some of your personal information in our files for a reasonable period of time to resolve disputes, enforce our EULA or Terms of Service, administer our services, comply with technical and legal requirements, and/or other constraints related to the security, integrity, and operation of our Services, after which we will take steps to delete or archive your personal information.

Children’s Privacy

Generally, we direct our Services to a general audience and we do not knowingly collect personal information from children under 13 years old (or older, if applicable law provides for different protections). We may direct certain Services to an audience of all ages—including children. For these Services, we may restrict the collection of personal information on the Services from anyone, apply an age gate allowing children to use the Services while restricting the collection of personal information on the Services from children, or get a parent’s permission to collect personal information from children. If we become aware that a child has provided personal information without a parent’s permission, we will promptly delete this information. We encourage parents to instruct their children to never give out their real names, addresses, or phone numbers, without permission, when using the Internet.

Data Security

We follow generally accepted industry standards and maintain appropriate safeguards to help protect the security, integrity, and privacy of the information we collect about you. These security measures are designed to protect against the accidental or unlawful destruction, loss, misuse, alteration, and unauthorized disclosure of, or access to, the information under our control. However, no system can be 100% secure and we cannot guarantee our security measures.

International Transfers

We and our vendors may process, transfer, and store information about you in connection with the Services in the United States and other countries that may not have data protection laws equivalent to the country where you reside. We take steps to apply appropriate safeguards when we transfer that information.

Other Take-Two Terms, Third-Party Terms, and Links to Other Sites

Use of our services and products may be subject to other terms and disclosures provided by us, console manufacturers, and other partners, including: (i) the EULA that accompanied your purchase; (ii) our Terms of Service; (iii) other terms and disclosures made available to you by us or third parties.  We are not responsible for practices on third-party sites that may be linked to the Services.

Public Postings

If you share personal information, post an image or video, or provide other content in public forums such as on a message board, chat room, comment field, or profile page, other people can view, collect, and use that information. If your user name or ID contains your real name, then you acknowledge that your name will be made publicly available on leaderboards and elsewhere as described in this Privacy Policy. Users of such public forums may be able to identify you, use the information to send you messages, or copy any of the images, video or content you have shared. There is no expectation of privacy or confidentiality on any of these public forums. You are strongly encouraged not to share your personal information in public forums or in your user name or ID. You are responsible for any information or content you publicly post using our Services. 

Contact Us

If you have questions or concerns about this Privacy Policy or our practices, contact our Privacy Policy Administrator at 646-536-2842; via email at [email protected]; or by postal mail at Take-Two Interactive, Attn: Privacy Policy Administrator, 110 W 44th Street, New York, NY 10036 USA. If you are located in the UK, EU, EEA or Switzerland, please indicate that in your email, letter, or phone call; you may also have the right to complain to a data protection authority. We do not respond to support requests or other non-privacy related correspondence at this point of contact.

Changes to Privacy Policy

We reserve the right to make changes to this Privacy Policy. Please check back from time to time to ensure that you are aware of these changes. If we change this Privacy Policy in a material way, we will provide appropriate notice to you and, as appropriate, provide additional choices regarding such change. As permitted by applicable law, your continued use of the Services means that you accept these changes.

Click here for the prior version of our Privacy Policy.